COVID-19 - Policies and Procedures
Please note that while Mic Mac Mall is open Monday to Saturday from 9:30am to 9:00pm and Sunday from 12:00pm to 5pm, we encourage our clientele to contact retailers directly as some have reduced operating hours. To check the hours of the store you plan on visiting, click HERE.
The health and safety of our visitors, our tenants, and their employees and clients are our number one priority.
This is what we are doing to provide our customers with a safe shopping experience:
We are committed to maintaining Mic Mac Mall to the industry’s highest cleanliness standards, and we comply with the protocols and guidelines established by public health and governmental authorities.
Hand soap dispensers and hand sanitizer dispensers are available at designated locations on our property. We have implemented rigorous sanitization procedures for washrooms, tables, door handles, and other high-touch surfaces with increased frequency.
As shoppers move throughout the centre, we are relying on the collective cooperation of the public to respect measures as outlined by governmental authorities and ask that everyone follow the physical distancing measures posted throughout the property. Common seating areas are closed as per Health Authorities. Food Court remains open with public health measures in place including maintaining a minimum physical distance of 2 meters between tables. Our Guest Services kiosk is open during regular shopping centre hours with new plexi-glass guards and other physical distancing measures in place. Face masks or coverings are mandatory when visiting our shopping centre. Retail stores are allowed ten (10) persons per line up as per the NS Public Health Order.
Please help us keep our property safe and do not enter if you are experiencing any of the following symptoms: Cough, Difficulty Breathing, Fever.
Curbside Pick-Up: In order to provide additional safe shopping solutions, select retailers are offering a Curbside Pick-Up service. We have reserved various pick-up locations in our parking lot for your convenience. In conjunction with our virtual lineup management system, shoppers can visit the shopping centre for a Curbside Pick-Up, advise retail staff of their arrival, share their location, and receive specific instructions related to their pick-up – all with ease and safety. Learn more about Curbside-Pick Up and see participating retailers here.
We are relying on the collective cooperation of the public to respect measures as outlined by governmental authorities and ask that everyone follow the physical distancing measures posted throughout the property. Thank you for your understanding and collaboration.